Frequently asked
Answers, without
the fine print.
Everything you need to know about estimates, routine scope, request-only extras, scheduling, and service areas.
Scroll to explore ↓01How is pricing determined?＋
Every estimate is personalized. Property size, condition, service type, frequency, priority areas, and request-only extras all affect the final quote.
02Is the estimate a confirmed appointment?＋
No. It is a request for a personalized quote. Scope, timing, and final pricing are confirmed with you before an appointment is finalized.
03Can I send photos?＋
Yes. Photos can help us understand condition, priority areas, and any request-only extras before we prepare the estimate.
01What is included in routine cleaning?＋
Routine care focuses on reachable surfaces, exterior appliance faces, dusting, floors, mirrors, bathrooms, and trash removal.
02Do you clean inside appliances or cabinets?＋
Interior cleaning is not part of routine service. It may be evaluated by request and priced separately.
03What services are not offered?＋
Window and glass cleaning, laundry, folding, dishes, linen changes, and comprehensive home organization are not offered.
01Do I need to be home?＋
Not necessarily. Access details and special instructions can be arranged during confirmation.
02Which areas do you serve?＋
We serve primary communities across the East Bay, extended nearby locations, and select premium communities in San Francisco, Marin, and the Peninsula upon request.
03How often can service be scheduled?＋
Depending on availability and property needs, service may be one-time, weekly, bi-weekly, or every four weeks.
